Comments for inkblurt http://www.inkblurt.com User Experience, Information Architecture & Other Obsessions Sat, 30 Jan 2010 08:31:31 -0700 http://wordpress.org/?v=2.9.1 hourly 1 Comment on Linkosophy by [??]?????????? - IAPub http://www.inkblurt.com/2008/04/15/linkosophy/comment-page-1/#comment-62098 [??]?????????? - IAPub Sat, 30 Jan 2010 08:31:31 +0000 http://www.inkblurt.com/2008/04/15/linkosophy/#comment-62098 [...] ——Andrew Hinton ? Linkosophy [...] [...] ——Andrew Hinton ? Linkosophy [...]

]]> Comment on Strategy and Innovation: Strange Bedfellows by Does Strategy Inform Innovation or Does Innovation Inform Strategy? « T-Mobile Dose http://www.inkblurt.com/2008/05/28/strategy-and-innovation-strange-bedfellows/comment-page-1/#comment-62096 Does Strategy Inform Innovation or Does Innovation Inform Strategy? « T-Mobile Dose Fri, 15 Jan 2010 22:34:01 +0000 http://www.inkblurt.com/2008/05/28/strategy-and-innovation-strange-bedfellows/#comment-62096 [...] Hinton offered this insight on his blog, Inkblut: “We hear the words Strategy and Innovation thrown around a lot, and [...] [...] Hinton offered this insight on his blog, Inkblut: “We hear the words Strategy and Innovation thrown around a lot, and [...]

]]> Comment on Strategy and Innovation: Strange Bedfellows by Jana Görs http://www.inkblurt.com/2008/05/28/strategy-and-innovation-strange-bedfellows/comment-page-1/#comment-62076 Jana Görs Thu, 14 Jan 2010 13:50:00 +0000 http://www.inkblurt.com/2008/05/28/strategy-and-innovation-strange-bedfellows/#comment-62076 Finally someone told them. ;) Andrew, I like your post. Strategy and Innovation are the most missunderstanding words I know of. One of your statements I would stretch a little further. Because I think it isn't just about innovation is informing strategy or matching innovations to strategy. It's more about giving tasks to your innovation management team that will fit your strategic needs. For example: If your strategy says you want to offer the worlds most comfortable building tools for professionals. Then you should give a bunch of tasks to your innovation management team. Like something of the following: * What can we do to make working with our tools most comfortable? * What are the most inconvenient task with building tools for a construction crew? How can we make it more comfortbale? * What new and more comfortable building tools could we invent (or buy)? Now your employees have a chance to understand where the company wants to go to. If they hear what the problems of the customers are then they can come up with some good ideas. Maybe that would have triggered the idea not only to sell building tools but to rent them - like Hilti. Hilti does rent building tools. The customers of Hilti don't need to maintain their tools - more time for the core competences. I can rarely observe such strategic behaviour in innovation management processes. The things that matter most for the innovation management is to earn a lot of money with the outcome (the higher the promised profit the better nonetheless all of the other relevant criterias!). Many good and high potential ideas where killed by that behaviour. Finally someone told them. ;)

Andrew, I like your post. Strategy and Innovation are the most missunderstanding words I know of.

One of your statements I would stretch a little further. Because I think it isn’t just about innovation is informing strategy or matching innovations to strategy. It’s more about giving tasks to your innovation management team that will fit your strategic needs.

For example: If your strategy says you want to offer the worlds most comfortable building tools for professionals. Then you should give a bunch of tasks to your innovation management team. Like something of the following:
* What can we do to make working with our tools most comfortable?
* What are the most inconvenient task with building tools for a construction crew? How can we make it more comfortbale?
* What new and more comfortable building tools could we invent (or buy)?

Now your employees have a chance to understand where the company wants to go to. If they hear what the problems of the customers are then they can come up with some good ideas. Maybe that would have triggered the idea not only to sell building tools but to rent them – like Hilti. Hilti does rent building tools. The customers of Hilti don’t need to maintain their tools – more time for the core competences.

I can rarely observe such strategic behaviour in innovation management processes. The things that matter most for the innovation management is to earn a lot of money with the outcome (the higher the promised profit the better nonetheless all of the other relevant criterias!). Many good and high potential ideas where killed by that behaviour.

]]> Comment on Why We Just Don’t Get It by Thoughts on Selling User Experience | Brad’s Ramblings http://www.inkblurt.com/2009/09/04/why-we-just-dont-get-it/comment-page-1/#comment-62075 Thoughts on Selling User Experience | Brad’s Ramblings Wed, 13 Jan 2010 17:16:30 +0000 http://www.inkblurt.com/?p=753#comment-62075 [...] of methods and techniques that exist in the world of user experience. Rather, we should be asking why we don’t get it? The people that have the ability to hire our services don’t care about paper prototyping, [...] [...] of methods and techniques that exist in the world of user experience. Rather, we should be asking why we don’t get it? The people that have the ability to hire our services don’t care about paper prototyping, [...]

]]> Comment on Courageous Redirection by Andrew http://www.inkblurt.com/2009/09/25/courageous-redirection/comment-page-1/#comment-62074 Andrew Thu, 07 Jan 2010 00:14:01 +0000 http://www.inkblurt.com/?p=765#comment-62074 @sarzha Fascinating article! That's a great point ... and something I've been thinking about a bit. When I read the article, I kept thinking Broussard felt different for some reason, from the other people I'd referenced. Admittedly it may just be the way the Wired article is written, in hindsight. If he'd been wildly successful, that would've changed how we see his decisions, perhaps? But the big difference seems to be that the other products eventually shipped. They took the bold step of actually releasing a product to the world, even after making some major changes along the way. They knew that all their courage meant nothing if they didn't actually put a product in people's hands. I don't know, maybe it's easy to say that in hindsight? But Jobs' Apple has had multiple failures, including the Lisa, the early Apple TV, the mouse on the early iMac, the Cube, etc. They were willing to fail. Broussard wasn't willing to fail. He kept letting something get in the way of going ahead and shipping his product. I wonder if it was fear? Seth Godin has a great talk on this that I saw recently, here: http://the99percent.com/videos/5822/seth-godin-quieting-the-lizard-brain I'm not saying it's an easy distinction to make, and it's probably nearly impossible in the moment. But it seems to me the main problem Duke Nukem had was that it simply never shipped, so they could move on to another product. @sarzha Fascinating article! That’s a great point … and something I’ve been thinking about a bit.
When I read the article, I kept thinking Broussard felt different for some reason, from the other people I’d referenced. Admittedly it may just be the way the Wired article is written, in hindsight. If he’d been wildly successful, that would’ve changed how we see his decisions, perhaps? But the big difference seems to be that the other products eventually shipped. They took the bold step of actually releasing a product to the world, even after making some major changes along the way. They knew that all their courage meant nothing if they didn’t actually put a product in people’s hands.
I don’t know, maybe it’s easy to say that in hindsight? But Jobs’ Apple has had multiple failures, including the Lisa, the early Apple TV, the mouse on the early iMac, the Cube, etc. They were willing to fail.
Broussard wasn’t willing to fail. He kept letting something get in the way of going ahead and shipping his product. I wonder if it was fear?
Seth Godin has a great talk on this that I saw recently, here:
http://the99percent.com/videos/5822/seth-godin-quieting-the-lizard-brain
I’m not saying it’s an easy distinction to make, and it’s probably nearly impossible in the moment. But it seems to me the main problem Duke Nukem had was that it simply never shipped, so they could move on to another product.

]]> Comment on Courageous Redirection by sarzha http://www.inkblurt.com/2009/09/25/courageous-redirection/comment-page-1/#comment-62073 sarzha Wed, 06 Jan 2010 17:30:43 +0000 http://www.inkblurt.com/?p=765#comment-62073 Really interesting, though the latest Wired has an <a href="http://www.wired.com/magazine/2009/12/fail_duke_nukem/" rel="nofollow">article</a> about the failure of Duke Nukem 3D that seems to be a caution story against too much "courageous redirection." These anecdotes make for compelling stories, but one could probably drudge up stories where these redirections turned out to be mistakes? Just playing devil's advocate.... Really interesting, though the latest Wired has an article about the failure of Duke Nukem 3D that seems to be a caution story against too much “courageous redirection.” These anecdotes make for compelling stories, but one could probably drudge up stories where these redirections turned out to be mistakes? Just playing devil’s advocate….

]]> Comment on Jonkichi comment on World of Warcraft “architecture” issues. by Free WoW Game Card http://www.inkblurt.com/2006/04/06/jonkichi-comment-on-world-of-warcraft-architecture-issues/comment-page-1/#comment-62072 Free WoW Game Card Mon, 14 Dec 2009 17:36:34 +0000 http://www.inkblurt.com/archives/351#comment-62072 Thank you for sharing this. I am a great fan of WoW. I'm a wow fan, i love wow and i have played it for 5 years now. For me the game got the best possible gameplay, with the deepest lore. I have tried other game, aion, df, war, lotro but they didnt catch me, and i've ALWAYS returned to wow. Also, I enjoy playing WoW and Getting Free WoW Game Card from the internet. Thank you for sharing this. I am a great fan of WoW. I’m a wow fan, i love wow and i have played it for 5 years now. For me the game got the best possible gameplay, with the deepest lore. I have tried other game, aion, df, war, lotro but they didnt catch me, and i’ve ALWAYS returned to wow. Also, I enjoy playing WoW and Getting Free WoW Game Card from the internet.

]]> Comment on EBAI was awesome by Guilherme Marques http://www.inkblurt.com/2009/10/19/ebai-was-awesome/comment-page-1/#comment-62071 Guilherme Marques Thu, 03 Dec 2009 18:54:34 +0000 http://www.inkblurt.com/?p=786#comment-62071 Hey Andrew, thanks for coming to Brazil. His presentation was one of the best, thanks for sharing knowledge and ideas. Hugs Guilherme Marques - Belo Horizonte - Brazil Hey Andrew, thanks for coming to Brazil.
His presentation was one of the best, thanks for sharing knowledge and ideas.

Hugs
Guilherme Marques – Belo Horizonte – Brazil

]]> Comment on Favorites are FAIL for web security by Andrew http://www.inkblurt.com/2009/09/01/favorites-are-fail-for-web-security/comment-page-1/#comment-62070 Andrew Tue, 03 Nov 2009 21:24:49 +0000 http://www.inkblurt.com/?p=639#comment-62070 @chris a belated reply... but you have a great point, it really should be ash-heaped. But it seems like everybody's doing this stuff just to cover their ass. Someone else is doing it, so they have to do it too, because if they don't and somebody sues them, they could be called to account for not having security like their peers. At least, that's what seems to be behind this and other crap like the "choose a picture" thing. @chris a belated reply… but you have a great point, it really should be ash-heaped. But it seems like everybody’s doing this stuff just to cover their ass. Someone else is doing it, so they have to do it too, because if they don’t and somebody sues them, they could be called to account for not having security like their peers. At least, that’s what seems to be behind this and other crap like the “choose a picture” thing.

]]> Comment on Data vs Insight for UX Design by Andrew http://www.inkblurt.com/2009/07/06/data-insight-ux/comment-page-1/#comment-62069 Andrew Tue, 03 Nov 2009 21:19:14 +0000 http://www.inkblurt.com/?p=721#comment-62069 @bri That's a really great distinction -- in general I think it holds up. That is, if we think of "data" in the typical sense of empirical stuff -- numbers, charts, etc. generated by quants and business culture. Really, though, the word "data" is so abstract -- it depends so much on context. For example, ethnographic observation is certainly data-gathering, and can be incredibly generative... it can be the raw material that sparks a lot of great ideas we hadn't thought of before. But even empirical data can sometimes force us to see something in a new light, which can catalyze a new idea. So, I dunno ... maybe it's not the concrete "object" of data -- the numbers themselves -- that are restrictive, but the culture or approach? And maybe we just associate data with one culture over another because those are the folks who tend to use it the most, or by default ... even though the insight/creative types really should embrace empiricism too, just in a different way? @bri That’s a really great distinction — in general I think it holds up. That is, if we think of “data” in the typical sense of empirical stuff — numbers, charts, etc. generated by quants and business culture.
Really, though, the word “data” is so abstract — it depends so much on context. For example, ethnographic observation is certainly data-gathering, and can be incredibly generative… it can be the raw material that sparks a lot of great ideas we hadn’t thought of before. But even empirical data can sometimes force us to see something in a new light, which can catalyze a new idea.
So, I dunno … maybe it’s not the concrete “object” of data — the numbers themselves — that are restrictive, but the culture or approach? And maybe we just associate data with one culture over another because those are the folks who tend to use it the most, or by default … even though the insight/creative types really should embrace empiricism too, just in a different way?

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