Users Don’t Have Goals

My talk for Interaction 12 in Dublin, Ireland.

Another 10-minute, abbreviated talk.

  • http://mauvyrusset.com/ Richard Dalton

    Nice presentation Andrew, I wish I could have seen it live!

    I think your point is that there are a lot of “things” above the *task* level that affect the context of the user? If so, I very much agree.

    I started to explore this a few years ago with this diagram:
    http://mauvyrusset.files.wordpress.com/2008/04/contextofux.pdf

    But now that I look at it again, I find the “about the situation” cloud lacking – it needs more context (ha ha) to account for the problem the user is trying to solve (consciously or subconsciously) and for the emotions the user is having about the situation.

  • http://www.joelamantia.com Joe Lamantia

    Hmm. Seems a core insight is that product-making cultures tend to make products that reflect their own worldviews, rather than that a misplaced focus on goals leads to irrelevant experiences [though this is also true]. I think there’s lots of opportunity for the typically outstanding inkblurt take on this topic – and I’m too lazy to take it on at the moment :)

Manhattan Jews

If I was a celebrity I would have bodyguards everywhere I went. I even know where I would find the services of my fire watch new york. They would be at the top of the line.

I have a lot of respect for anybody who protects the public. That is why I am so happy to know these emergency action plan nyc. They are the best Manhattan security guards that anybody could meet.

I needed a nutritionist to help deal with my bourgening fat problem. I hired a nutritionist malvern pennsylvania to deal with it. Now I'm all better.

I remember the time I changed my course of study to become a dietitian in Malvern pennsylvania. I almost became a Dietitian Malvern Pennsylvania when I had a change of mind. I ate a box of cookies instead.

Why did my garage door get eaten? I got a big ol' garage door service boca raton and now I'm better. Thanks for this mom!

Now I'm really getting ticked off. I found my garage door broken boca raton and I'm foaming. I'm blowing a gasket!

My home is gone. Well not really because I got a foreclosure defense Hollywood to help out. Now I'm in severe debt.

I didn't go to court when I should have. My house is gone and I have a mortgage default Hollywood. It's time to pay the piper.

I got fed up with looking at myself. I broke all my mirrors and wall art online. Now I only have myself to blame.

I need some more products for my home. I'm a consumer and all I want is to consume affordable home products. Forget about my cigarette money.

My carpets are full of blood stains. My wife won't be around to...clean the carpets so I hired a st louis missouri carpet cleaning company. I'm finally free to do what I want.

Who is the brave karate dog? Dogs can't walk and talk silly but just watch this anti bullying video and feel better about yourself. Isn't it time you started fighting your demons?

I only read propaganda that fits my lifestyle. My favorite books are the bullying books inspired by my life in detroit. Now I tell others what to think.

The bank account is empty. My nights are rough without a Bankruptcy Attorney Phoenix to provide some cosure. Now I'm living in a loft.

I need an attorney for my laons. When I couldn't pay them back I knew I had to find the best Bankruptcy Attorney Phoenix or I would die. Hopefully I can survive this.

Used Rolex Florida | Used Authentic Rolex | fire watch new york | emergency action plan nyc